TERMS & CONDITIONS
SHILAKIL ONLINE SALES is a Texas corporation that owns and operates various e-commerce shopping sites. The STUN GUNS & MORE store's goal is to offer our customers unique security and defense products, of the highest quality, at the best price! We can do this due to our great relationships with manufacturers and distributors and our sincere commitment in making our customers happy and satisfied. Quality products + low prices + excellent service = great value, and that's what SHILAKIL ONLINE is all about.
How do I make a purchase?
When you see an item you want, click on the red "Add to Cart" button to put it in your Shopping Cart. You can then continue shopping or proceed to pay for your item and Checkout. Remember, an item isn't yours until you pay for it at Checkout.
Is it safe to use my credit card over the Internet?
Our customers are our number one priority. We go to great lengths to protect you and your personal information. Our credit card processing system is SSL Authenticated and secure. We do not sell, rent, or share our customers information to anyone, ever!
Terms & Conditions
What forms of payment do you accept?
We accept the following types of payment:
- Amazon Payments
- Purchase Orders (For Wholesale Customers)
How to submit a Purchase Order for Wholesale price
We extend wholesale price to institutions or individuals ordering in bulk (10 or more units of the same item) and submitting a Purchase Order. Simply select Purchase Order during Checkout, next, click on Complete Order - You will receive an email with your order receipt. Forward this email with your Purchase Order to: StunGuns@Shilakil.com. - You will receive back an email/invoice with the discounted wholesale prices showing so you can pay and complete your order.
Customer Purchase Agreement
By processing your pending order through the utilization of a credit card, PayPal, Amazon Payment, or a Purchase Order, YOU AGREE THAT YOU HAVE ENTERED INTO A LEGAL AND ENFORCEABLE ONLINE CONTRACT WITH THE STUN GUNS & MORE STORE, AND ACCEPT THE TERMS AND CONDITIONS AS STATED IN THIS "CONDITIONS OF USE AND SALE" TO GOVERN YOUR PENDING TRANSACTION WITH THE STUN GUNS & MORE STORE
DISCLAIMER, RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT
The STUN GUNS & MORE store is not responsible for any physical harm or damage from the use or misuse of any of our products.
By purchasing any product from us you understand that The STUN GUNS & MORE store does not warrant that you may legally purchase, possess, or carry these products according to any state or local laws. You also acknowledge that you have determined their legality before purchasing and that you are an adult of at least 18 years of age and under no legal disability.
By purchasing any product from The STUN GUNS & MORE store, the buyer warrants that he/she is in compliance with all applicable federal, state and local laws and regulations regarding the purchase, ownership and use of the item. The buyer expressly agrees to indemnify and hold harmless The STUN GUNS & MORE store for all claims resulting directly or indirectly from the purchase, ownership and use of the item in compliance or violation of federal state and local laws or regulations.
Please check local laws before ordering any of our products.
COMPLIANCE WITH LAWS PROHIBITING ANY OF OUR PRODUCTS: It is the sole responsibility of the purchaser to comply with all local, state and federal laws or statutes pertaining to the possession and/or use of any of the products we sell.
How much will I pay in shipping charges?
All orders shipping to any address inside the continental USA ship free! We ship USPS and UPS/FedEx to the 48 contiguous United States for free. Our free shipping includes insurance against any damage caused during delivery.
Do you ship to Alaska, Hawaii, Puerto Rico, Guam, or Military APO?
We charge a little extra to cover the shipping to these destinations, the amount charged depends on the size and weight of the order. Please email StunGuns@Shilakil.com to get a quote to your destination.
Do you ship outside the United States?
Yes and Not - some items we can ship them worldwide but some we can not, mainly on big heavy items due to high shipping costs, fraud, and damage issues. Please email StunGuns@Shilakil.com to get a quote.
How will you ship my order and when will it arrive?
Your order will ship via USPS, FedEx, or UPS Ground. We will ship mainly from our warehouse in Manor, TX. and sometimes directly from the manufacturer warehouse.
We ship all orders placed Monday-Friday before 4pm Central (Texas) Time the same business day. Generally speaking most orders take 2-7 business days depending on where you are located in relation to our location shipping your order.
After we ship your order from our warehouse, we will send a shipping confirmation email. Please note: if your order includes several items, they may ship separately and at different times. We will send you a shipping confirmation email after all packages have shipped.
How will I know my package shipped?
We will email you that your package has shipped the day we actually put in route to you. Generally speaking, we ship within 24 hours of payment. We will be happy to provide you with a UPS, FedEx or USPS tracking number as soon as it becomes available.
Can I track my package?
YES. We ship via UPS, FedEx or United States Postal Service (USPS). The carrier we choose depends on your location and the weight of the item being shipped. We reserve the right to choose the delivery carrier. All packages shipped include a tracking number including a delivery confirmation number for USPS.
I live in Texas. Can I pick up my item?
NO. We do not currently have a local retail location and thus do not have local pick-up. No exceptions. We appreciate your understanding.
Here at the STUN GUNS & MORE store we do NOT charge taxes on any order going anywhere!
The STUN GUNS & MORE store offers a limited warranty on all products.
Most products have manufacturer's warranties that are much longer (one year or more). Products with expiration dates, like pepper spray, have a warranty that is governed by the expiration date.
Unless otherwise specified on our product details page, The STUN GUNS & MORE store will repair its products with new or rebuilt parts, free of charge, in the U.S.A. for 60 days from the date of original purchase in the event of a defect in materials or workmanship. Product must be shipped back to The STUN GUNS & MORE store for repair in original packing. Shipping charges for all returns are at the expense of the customer. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered. We email all customers an invoice and this is sufficient documentation to submit for warranty coverage.
This warranty only covers failures due to defects in materials or workmanship, which occur during normal use. It does not cover damage which occurs in shipment (covered separately) or failures which are caused by products not supplied by STUN GUNS & MORE store or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, or commercial use of the product, or service by anyone other than The STUN GUNS & MORE store, or damage that is attributable to acts of God.
Limits and Exclusions
There are no express warranties except as listed above.
THE STUN GUNS & MORE STORE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Batteries, pepper spray and other disposable items are excluded. If you have doubt regarding an item you are interested in regarding warranty, please contact us StunGuns@Shilakil.com